| 1 | Confirm Dense-Load FIBC Capability | 20% | Demonstrated experience with the required safe working load, filling method, discharge design, dimensions, fabric specification, and safety factor. | Technical drawings, product specification sheet, sample inspection report, and references for comparable applications. | _____ |
| 2 | Verify Quality Management | 18% | A documented quality system with controlled procedures for incoming materials, production, inspection, nonconformity handling, and traceability. ISO 9001 certification is a useful verification point. | Current certificate scope, quality manual excerpts, inspection plan, calibration records, and corrective-action examples. | _____ |
| 3 | Check Compliance and Testing | 17% | The exporter should identify applicable requirements for FIBCs, including ISO 21898 where relevant, destination-market rules, product-contact requirements, and UN certification when transporting regulated dangerous goods. | Test reports from recognized laboratories, certificate numbers, material declarations, and records showing the report matches the proposed construction. | _____ |
| 4 | Assess Communication Quality | 12% | A named contact provides clear answers, confirms technical details in writing, flags risks early, and maintains a documented change history. A practical target is a response within one business day for routine inquiries. | Communication log, completed technical questionnaire, sample quotation, production schedule, and escalation contact details. | _____ |
| 5 | Review Production and Delivery Control | 13% | Stable lead-time planning, approved pre-production samples, lot identification, packaging controls, and inspection before shipment. Delivery dates should be confirmed against capacity and material availability. | Manufacturing flow chart, capacity statement, production schedule, pre-shipment inspection report, packing list, and container-loading photographs. | _____ |
| 6 | Evaluate After-Sales Support | 10% | A written process exists for complaint registration, root-cause analysis, replacement or credit decisions, and corrective action. A practical target is an initial complaint acknowledgment within two business days. | Warranty terms, complaint form, corrective-action report template, return policy, and anonymized case-resolution records. | _____ |
| 7 | Compare Commercial and Supply-Chain Transparency | 10% | The quotation clearly separates product cost, tooling or plate charges, testing, packaging, freight assumptions, payment terms, minimum order quantity, and lead time. | Itemized quotation, Incoterms® 2020 reference, payment schedule, material-source declaration, and supply-risk contingency plan. | _____ |