| 1 | Machine Capacity | Select a rated output that matches the target product and operating plan; commonly quoted capacity ranges from approximately 300 to 1,200 pieces per minute depending on configuration. | Confirm tested output, product size, raw-material specification, rejection rate, and whether the quoted speed is theoretical or sustained. | 15% | Only a maximum speed is provided without a production test or acceptance criteria. |
| 2 | Product Compatibility | The line should support the required napkin format, dimensions, absorbent core structure, wing design, release paper, packaging style, and sealing method. | Request approved drawings, sample products, change-part lists, size-change procedures, and a demonstration using the buyer’s materials. | 14% | The supplier cannot provide samples or treats every product size as a standard configuration. |
| 3 | Manufacturing Quality | A documented quality-management process should cover incoming materials, machining, assembly, wiring, testing, packing, and final inspection. | Check quality procedures, inspection records, equipment calibration, traceability, and relevant management-system certification where applicable. | 12% | No inspection records, unclear component traceability, or refusal to conduct factory quality checks. |
| 4 | Automation and Control System | The machine should include a clear control interface, synchronized servo or variable-frequency drives where required, alarm records, recipe storage, and safety interlocks. | Review the electrical diagram, control-system functions, language options, fault history, remote-support method, and software backup policy. | 10% | Unprotected control cabinets, undocumented software, or no backup for machine parameters. |
| 5 | Safety and Regulatory Compliance | The line should include guards, emergency stops, safe access points, electrical protection, warning labels, and a documented risk assessment suitable for the destination market. | Verify the applicable conformity documents, electrical schematics, safety-test records, user manual, and machine-specific declaration where required. | 10% | Generic certificates that do not identify the machine or missing emergency-stop and guarding details. |
| 6 | Energy and Utility Consumption | Compare installed electrical power, compressed-air demand, operating speed, heating requirements, and material waste rather than purchase price alone. | Request a utility list, connected-load calculation, air-consumption data, operating assumptions, and measured waste percentage from a test run. | 9% | Consumption figures are stated without operating conditions or exclude auxiliary equipment. |
| 7 | After-Sales Service | A dependable supplier should provide installation guidance, commissioning, operator training, troubleshooting support, and a defined response process. | Confirm service scope, support hours, communication channels, engineer availability, response targets, and training duration in the contract. | 10% | Only informal messaging support is offered and no commissioning or training plan is provided. |
| 8 | Spare Parts and Maintainability | Wear parts should be clearly identified, reasonably accessible, and available with part numbers, recommended stock levels, and replacement instructions. | Review the spare-parts catalogue, lead times, recommended first-year stock, lubrication schedule, and preventive-maintenance checklist. | 8% | Parts have no identification numbers or the supplier cannot provide replacement lead times. |
| 9 | Delivery and Project Management | The quotation should define manufacturing milestones, factory acceptance testing, packing, shipping responsibilities, installation conditions, and final acceptance. | Ask for a project schedule, payment milestones, inspection points, packaging specification, and a written delay-management procedure. | 6% | The delivery date is stated without milestones, acceptance testing, or shipping responsibility. |
| 10 | Total Cost of Ownership | Evaluate the complete cost over the expected service period, including machine price, tooling, installation, utilities, labor, maintenance, spare parts, packaging, freight, and downtime. | Compare at least three itemized quotations using identical output, product, delivery, warranty, and service assumptions. | 6% | A low initial price excludes tooling, installation, training, freight, or essential auxiliary equipment. |